Marcel van Assen (1969) is a managing consultant at Berenschot, a leading Dutch consultancy firm, where he is responsible for the proposition Operational Excellence. His consulting experience covers various operations management and innovation management issues, from operational excellence, lean six sigma to value-innovation based on strategic conversation, roadmapping and foresight, aiming to professionalize both industrial and service organizations.
In addition, he is a member of the supervisory board of the Gorenje Group headquartered in Velenje, Slovenia. Gorenje is one of the largest manufacturers of home appliances in Europe with the brands Gorenje, Mora, Atag, Pelgrim, Etna, Körting and Sidex. The Gorenje Group currently includes 88 companies, 66 of which are located outside Slovenia. In 2010, Gorenje generated EUR 1.4 billion in sales revenue with on average 11.174 employees.
Marcel van Assen is also a professor of Operational Excellence at TiasNimbas Business School, where he is responsible for various courses, workshops and master classes with respect to Operational Excellence in service environments like after-sales services, technical services, financial services and health services. He holds a M.Sc. in mechanical engineering from the University of Twente, a M.Sc. in strategy and organization from the Open University, and a Ph.D. in business administration from the Rotterdam School of Management (Erasmus Institute of Management / Erasmus University Rotterdam). He is co-author of various articles and books, among which i) Operational Excellence new style: implementation, instruments and models for management excellence [in Dutch], ii) Practices of Supply Chain Management [in Dutch], iii) Key Management Models, and iv) Reconfigurations of chains and networks.
Download detailed CV Marcel van Assen ENG (118)