Marcel van Assen is an affiliate professor of Operational Excellence for Services at TiasNimbas Business School, the business school of Tilburg University and the Technical University of Eindhoven.
About my work as a professor
I teach “Operational Excellence” in various Executive programs and Executive Master Classes, for example in the Executive Master of Operations and Supply Chain Excellence (MOS), in the Next Generation Leadership Program, the Eecutive Master Classes Operational Excellence for General Executives, Operational Excellence for Financial Executives(offered in cooperation with the Controllers Institute) and Operational Excellence for Executives of non-profit organizations and various in-house company programmes.
About my Master Classes Operational Excellence
The Master Classes Operational Excellence are developed for specific groups of students based on their learning objectives and the duration of the Master Class (2- or 3-day Master Classes) based on 5 modules and a management game:
1) Lira game. Lira is a management game in which an automotive supply chain is simulated in class by means of building Lego cars. The objective of the game is to get insight in Operational Excellence by the analysis and redesign of complex business processes and the simulation and implementation of various solutions. The goal is to take measures to enhance delivery performance and the maximize operational profi; for more information see Leaflet Lira (69).
2) Module_1 (77): The origin and strategic impact of Operations
3) Module_2 (79): The factory physics of Operational Excellence
4) Module_3 (89): Services Operations Management
5) Module_4 (80): Lean six sigma
6) Module_5 (201): Implementation
Rating by students.
In general, students rate the master-classes as good. The next figure shows the average score of the previous 16 master classes on a 10-point scale. Strenghts are: Practical relevance. Theoretic foundation. Excellent teacher. Good structure, relevant toolbox of instruments discussed. Balance bewteen theory and practice. Interactive setting during the days. Applicability, richness of information. Focus on the impact of variability on performance.
Weaknesses: Speaks fast, a lot of information, but very interesting. A lot of new terms and issues that are rapidly discussed if you’re completely unknown with operations management.
About TiasNimbas Business School
TiasNimbas is the business school of Tilburg University and Eindhoven University of Technology. The school offers a broad portfolio of MBA, DBA, MSc, Executive Masters and shorter executive programmes, in a number of locations and in various formats. Furthermore, the schools develops company specific programs for renowned national and international organizations.
It’s continuous focus on quality, the innovative programs and the value the school attaches to the link between theory and real life, have often resulted in strong positions in national and international business school rankings.